The breakfast at the 'Tonina' restaurant where breakfast is served is a great way to start your day, with a wonderful view of the sea in front of you. the location of the restaurant on the hill by the Puerto La Cruz bay adds to the charm of the experience.

The Wi-Fi connection in the rooms is unreliable and limited to certain devices.

We loved punta palma. We had fun in the pool of the hotel. Honestly no complaints. There were nice tourist destinations like Fortin Dona Magdalena near this venue:)))

This place is just a 15-minute walk from Playa Cangrejo, making it a great starting point for exploring the area, and it's conveniently close to the airport, just 9 miles away.

The views from my high floor room at this hotel were breathtaking and the exclusive amenities were luxurious. I loved the mirror flat swimming pool and the well-kept gardens. the wildlife around was a bonus. the food was delicious and the service at the restaurant was impeccable.

The service at the front reception desk was not up to par with the luxurious standards of the hotel. I had to wait several times, which was a minor inconvenience.

Great view and lovely pool area. The location is convenient and close to many shops and restaurants. The breakfast options were very good, and the staff was welcoming and helpful.

The rooms could benefit from some upgrades, with aging furniture and outdated technology. The toiletries provided were minimal, and the bathrooms could use some attention.

The views of the bay and the pool area were breathtaking, offering a lovely atmosphere for Christmas. We requested a room on a higher floor for the best views which was accommodated. the gardens were well-maintained providing a peaceful ambiance. the food was tasty with plenty of menu options.

The facilities were outdated, and the room was poorly maintained which needed upgrading. the staff at the front desk and restaurant were unwelcoming and lacked customer service skills.